heat pump in Lee'S Summit, MO

10 of 10, 5 Star, A++ overall services! Jackson County Comfort Heating and Cooling has delivered a 100% “as guaranteed” satisfaction to the comfort of my home at an unexpected, yet most desirable timeframe! I had reached out Tuesday evening after common business hours acquiring A/C services and knew immediately within that initial visit that I had made the right decision. A service technician was at my house the following morning “as I had requested” without any hesitation, and at the promised time. That’s when the second lasting impression occurred. Travis the service technician was not only extremely knowledgeable, professional, and a master of his trade, but most personable. I would have thought he was inviting me into his home, vice versa. The conversations carried were genuine and not once did I feel an upsell on the horizon. Options were discussed on the repairs/replacements looking forward and a decision was made to replace the outdated also failing A/C, Furnace, and Coil on Thursday 6/2. Leading to my final statement and final lasting impression. Cody elected to make an executive decision to go all in and have the entire system “as desired” replaced on July 4th Saturday due to the extreme climates and the understanding of not only myself, but wife, children, and pets living in this homestead. They bumped us up in their schedule and knocked it out on 6/3! Immaculate services through and through. 3 incredible installers arrived to ensure quality and completeness occurred all within the same day, in which it did! Even with a few violated codes and obstructions the original home flipper may have sprung upon the install, EVERYTHING was corrected and brought up to code. We are also flourished by the Warranty coverages and first year services that are provided then after, what a Bonus! We woke up in what I would say, “feels like a new home” on the 4th of July! For these reasons, Jackson County Comfort Heating and Cooling will forever have my gratitude and commitment!

Highly recommend this company! Our technician Travis was courteous and personable. He was very thorough on the work he did and knew exactly what he was talking about. Kept us up to speed on what was happening with our repair. We have air conditioning again. Thank you, Jackson County Comfort Heating and Cooling!

Carlo and Cody did an awesome job replacing our HVAC system. From start to finish, they were professional, efficient, and made sure everything was done right. The installation went smoothly, they kept everything clean, and took the time to explain the system and answer any questions. They even loved on our dog, who was very interested in their work and supervised their every move…ha! It’s such a relief knowing we’re in good hands—thank you both for the great work!

My system has a refrigerant leak. Travis from Jackson County Comfort Heating and Cooling came over, he listened to all my concerns and questions. I did not feel uncomfortable, did not feel dumb. Travis was very welcoming and open. I discussed all my concerns and options and it led to a system refresh. I chose Travis and Jackson County Comfort Heating and Cooling because of a couple things. Travis was the first to identify problems with the system no other companies identified. Travis was the first to actually take measurements. Travis actually sat down with me and ran thru the different units and why one might be better than the other and actually talked to me about the air flow and conditioning in my house and how we can resolve with the options. Im very impressed. Travis has shown me immense knowledge and skill of the trade and I highly recommend anyone to give Jackson County Comfort Heating and Cooling a call for any HVAC needs.

Travis from Jackson County Comfort Heating and Cooling came out to look at my AC unit which was installed last year by another company. I've been having problems with the unit not removing any humidity. I've had several companies out, but Travis was the only one who was able to explain exactly what is happening [Apparently I don't have a multi stage unit which would need to match the furnace). He reduced the fan speed for me which he said would help with the humidity a bit.He was very knowledgeable - it was so nice to have someone clearly explain what's going on. I highly recommend.